Category "Business & Management"

  • Fundraising for Nonprofits

    There is no one-size-fits-all method of organizational development or fundraising, either.  Every nonprofit organization has a unique mission and strategy for supporting that mission. Our Fundraising for Nonprofits course will show you how to get to the next level and help answer that seminal question for yourselves, your donors, your constituents, your boards of directors, your communities, and most importantly, your clients.  Once you have implemented the ideas and tactics outlined, you will never again ask, “How do we get to the next level?”
  • Into the Tank: Entrepreneurs Swim with Sharks

    The entrepreneurial spirit is alive and well world-wide.  This course is designed to provide both budding entrepreneurs and seasoned business owners the tools, knowledge and guidance needed to transform an idea from concept to cash.  In recent years, the United States has seen the highest rate of new business creation in over a decade, and many of these fledgling companies are being started by first-time entrepreneurs.  It takes more than drive and desire to achieve success; and with great effort also comes great challenge.  Our Swimming with Sharks course will help entrepreneurs assess the
  • Customer Service Survival Skills

    In our Customer Service Survival Skills course, students will learn how to get to the heart of customer service; a challenging but not impossible achievement. Customers expect quality service and in return will provide loyalty. Businesses today understand that customer service loyalty contributes to the success and growth of a business. This is why it is important understand the importance in learning, developing and improving the skills needed to communicate effectively in a professional manner with customers.
  • Human Resource Essentials

    Whether you are a newly promoted manager, a business owner or a human resources professional, knowing the ins and outs of dealing with HR issues is critical to your success. This class is specifically designed to help people without any experience or knowledge of human resources to understand the critical functions and how it affects us all. Through the 4 weeks we will explore the road map of human resources through legal issues, recruiting and retaining the best employees to terminating poor performers.
  • Emotional Intelligence in the Workplace

    Emotional intelligence provides a road map for us to know whether we are on the right track in our personal and professional lives. Emotional intelligence is our guide for how we relate to others, and it can determine our success in managing conflict and finding our passion in life and work. This course will provide both an overview of emotional intelligence as well as provide a guide for how to address the issues creating conflict in your personal and professional life and the tools to face those challenges and find success.