Management & Leadership Courses


Single Courses

Creating Innovation
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Companies that innovate create new competencies that in turn lead to a sustained competitive advantage or a competitive disadvantage. This makes managing the innovation process a critical management task. Organizational innovation is the successful implementation of creative ideas.
Critical Thinking
Type: Professional Development Course
Course Hours: 1
Self-Study
Successful organizational leaders understand the importance of honing their critical thinking skills. Being an effective critical thinker is much like excelling at any art form; it takes commitment, practice, and years of hard work to achieve high results. This course explores the elements of critical thinking, the impact they have on strategic leadership, and the skills leaders must practice to be successful. 
Cultural Differences
Type: Professional Development Course
Course Hours: 0.5
Self-Study
The business world is globalized, with many companies working across international boundaries; managers need to understand how to manage this environment. This course discusses the impact culture has on how people view management practices, and it discusses how to manage in a diverse world.
Diversity and Individual Differences
Type: Professional Development Course
Course Hours: 0.5
Self-Study
In order to have a diverse workplace, managers need to first understand how people differ. Surface-level diversity is the differences in people that are immediately observable, measurable, and generally not changeable. Deep-level diversity is those differences between people that are communicated through a worker’s behavior and can only be learned through extended interactions with each other.
Effective Professional Communications
Type: Professional Development Course
Course Hours: 1
Self-Study
Communication is a process of transferring information from one person to another.  Communications is the cement that holds workplaces together and ensures that organizations are productive, profitable, and successful.  People tend to think of communications as only the words they say or write, but it is so much more than that.  Communications includes the environment it is used in, how words are said, non-verbal and cultural aspects, and how the communicator’s personality affects their style
Enhancing Team Effectiveness
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Setting specific team goals is critical to team success, because improving team performance is much more complex than improving the job performance of a sole worker. Organizations can take actions that ensure that team goals result in superior team performance, such as setting stretch goals and selecting the right people to work on the team. Team training is an important element of team effectiveness, because skills developed working alone may not be enough for the team environment.
Fundamentals of Decision Making
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Decision Making is a process of choosing solutions from available alternatives, and managers are required to make both important and routine decisions on a daily basis. This course discusses the rational decision making process, along with limitations to that process.
Implementing Change
Type: Professional Development Course
Course Hours: 0.5
Self-Study
In order for organization’s to maintain a competitive advantage, they must be willing to change with the times, because change is inevitable. This course discusses the various roles managers play as they implement change within an organization.
ITL02 Transformational Leadership Theories
Type: Professional Development Course
Course Hours: 1
Self-Study
What is leadership? Why do we need it? What does it mean to be a good leader? Are leaders made or born? These questions have been asked for decades, and this course attempts to answer some of these questions. We start by looking at two early studies that investigated style and behavioral approaches to leadership.  From there, we will look at some specific situational and contingency approaches to leadership theory.
ITL03 Leadership and Culture
Type: Professional Development Course
Course Hours: 1
Self-Study
What is leadership? Why do we need it? What does it mean to be a good leader? Are leaders made or born?
ITL04 Leadership and Influence
Type: Professional Development Course
Course Hours: 1
Self-Study
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders’ actions and behavior, particularly those of dynamic leaders who are able to effect mass change. We will examine transformational leadership in this course.
ITL05 Leadership and Teams
Type: Professional Development Course
Course Hours: 0.5
Self-Study
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders’ actions and behavior, particularly those of dynamic leaders who are able to effect mass change. This course discusses charismatic leadership.
ITL07 Leading and Influencing
Type: Professional Development Course
Course Hours: 1
Self-Study
Leadership does not occur in a vacuum; it’s a team sport.  This means that, for leadership to occur, it requires the efforts of other people.  When two or more people get together to do something or to meet some objective, we say that they are organized.  If leadership is an activity people engage in, organizations are the place where they do the activity.  Organizations take many forms, exist in many sizes, and work towards many different goals.  The one thing they have in common, though, is
ITL08 Leadership Communication
Type: Professional Development Course
Course Hours: 1
Self-Study
In this course, we focus on organizational culture in regards to how leaders communicate.
ITL09 Leading Diversity
Type: Professional Development Course
Course Hours: 1
Self-Study
In this course, we focus on organizational culture and how leaders lead diversity within it.
ITL10 Strategic Leadership
Type: Professional Development Course
Course Hours: 1
Self-Study
We will examine how an organization moves forward effectively with the idea of strategy—which some would argue actually precipitates culture.
ITL12 Leading Crisis Management
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Individuals and organizations sometimes face emergency events that harm people, cost money, and may even threaten the very existence of the organization or its members; we call this a crisis. Strategic leaders play a key role in planning for crisis events by looking ahead to foresee the likelihood that a specific threat will impact their organization, and then they take steps to either prevent or mitigate the threat before it occurs.  This course discusses how leaders handle crises. 
Type: Professional Development Course
Course Hours: 1
Self-Study
Leadership has generally been portrayed in early theories from a one-dimensional, vertical perspective, with the leader at the top and followers below. This course will examine the most horizontal structure of teams, which are designed as collaborative and egalitarian.
ITL14 Leading Effective Teams
Type: Professional Development Course
Course Hours: 1
Self-Study
Leadership theories often focus on the leader’s perspective: what they do, how they behave, the traits they exhibit, and so on. But the leaders, themselves, are only one part of the organizational leadership process.  Leaders typically work in teams.
ITL15 Change Leadership
Type: Professional Development Course
Course Hours: 1
Self-Study
As the saying goes, the only guarantee in life is change. The Theory of Evolution says that living organisms must adapt to environmental change if it is to survive as a species; it is no different for organizations.
Managing Diversity
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Managing diversity is one of the hardest challenges any manager can face. The purpose of a diversity program is to create a positive workplace where no one feels they are at an advantaged or disadvantaged; they are usually built around one of three management methods: the discrimination and fairness paradigm, the access and legitimacy paradigm, or the learning and effectiveness paradigm. Besides these paradigms, companies also use training programs and other practices to manage diversity.
Managing Operations
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Operations management is the process of managing the daily production of goods and services, a key part of a manager's job. The management of service operations and product operations is quite different. A key assumption in the service industry is that success depends on how well its employees deliver their services to customers. Manufacturing operations can be classified according to the amount of processing or assembly that occurs after a customer order is received.
Pros and Cons of Working in Teams
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Work Teams are made up of several individuals who have different but complementary skills, and who hold themselves mutually accountable for working towards a common purpose. Companies are taking a team approach because it has been shown that teamwork leads to happier customers, improved work quality, faster and better product development, higher job satisfaction, and better decision making.
Reinforcement Theory and Motivation
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Reinforcement theory states that a worker’s behavior is based on the consequences for their behavior, with behaviors reinforced by positive consequences happening more often and behaviors reinforced by negative consequences happen less often. Reinforcement can be positive, negative, punitive, or lead to behavior extinction.
Situational Approaches to Leadership
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Situational leadership theories view leadership as a process, with leaders and followers filling roles within the organization. Contingency theory states that, in order to maximize work group performance, leaders must be matched to the right leadership situation. Path-goal theory states that leaders can increase subordinate satisfaction and performance by clarifying and clearing the paths to goals and by increasing the number and kinds of rewards available for goal attainment.
Strategic Importance of Information
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Information is organized data that can influence one's decisions, choices, and behaviors. Organizations need to have effective information technology systems and successful information management, so that managers have the knowledge they need to make good business decisions.
The Basics of Employee Motivation
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Motivation is the set of individual forces that initiate, direct, and cause individuals to persist in their efforts to accomplish a goal or task. When individuals think of worker motivation, they tend to believe that giving more effort and working harder naturally leads to better job performance; it is more complicated than that, as performance is impacted by other factors unrelated to motivation.
The Internal Environment
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Organizations have many internal environmental factors that can impact company performance, so managers need to be aware of them. This course discusses those internal factors, and shows how managers assess and respond to them.
Origins and Evolution of Management
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Many seeds of today’s management practices are found throughout history. This course discusses some of the major theories that have led to today’s management practices.
Train the Trainer: Training Tactics
Type: Professional Development Course
Course Hours: 1
Self-Study
Training includes acquiring new knowledge, skills, and behaviors while focusing on vocational and practical competencies. Training can be led by trainers who develop and carry out training daily or by subject matter experts brought in to train on specific topics and skills. Regardless of who conducts the training, trainers need to understand how to develop successful programs. This course discusses adult education, trainer competencies, and tactics for facilitating training effectively.
Transformational Leadership
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Transformational leadership is a leadership theory that states leaders act as change agents for organizations. They do this through a three-act process that takes both the organization and individuals from the past to the future. It also occurs in a terms of the technical, political, and cultural frameworks, with each framework being equally important to the organization.
Types of Innovation
Type: Professional Development Course
Course Hours: 0.5
Self-Study
There are several ways for companies to innovate, and each type of innovation is dependent on the environment where the organization operates. This course discusses different types of innovation and how managers should manage the various innovation streams.
Types of Teams
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Teams can be classified in a number of ways, with some teams being permanent work groups while others act on a short-term basis. Some believe that the key difference among the types of teams companies use is based on the amount of autonomy possessed by each team. Teams can be categorized along an autonomy continuum based on how autonomous they are in their actions.
What Do Managers Do?
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Managers serve specific roles within an organization, which may differ depending on the level of management they fill. This course will discuss the various levels of management and the roles those managers play. 
Why Management Matters
Type: Professional Development Course
Course Hours: 0.5
Self-Study
No company will succeed for very long without both good management and good people. Companies that invest in their people will create a long-lasting competitive advantage that is really difficult for others to copy. But even poorly run companies can turn things around by adopting a sound management style and by ensuring managers have the right skillset. This course discusses why organizations need good management.
Workplace Diversity
Type: Professional Development Course
Course Hours: 0.5
Self-Study
The United States workforce is evolving, as national demographic trends change. Affirmative Action programs were created to force companies to stop discriminating against groups of people. Diversity programs are very different, in that they are voluntary efforts companies undertake to have a variety of demographic, cultural, and personal differences within their organizations.